Shipping & Policies

Welcome

Welcome to PrayerMonkey! The place to find exciting and original (and fun!) enamel art.

Payments

I accepts PayPal,credit cards, money orders and personal checks. Items will be shipped when funds have cleared my bank.

Shipping

I carefully package all purchase in a manner that insures their safe delivery to you.
I generally ship the next business day after your purchase.

Need it faster? Contact me and we can discuss shipping upgrade options.

Is this a gift? I can send directly to recipient and enclose a gift card at no additional charge.

I use eco-friendly packaging, often recycled jewelry boxes.
If you need a purchase gift wrapped, please let me know, I will make it beautiful!
I prefer to ship in a manner that involves delivery confirmation. I feel this protects both the buyer and the seller.

International Buyers: Please contact me before making a purchase. I will make a custom shipping quote for you based on destination and shipping options. I will not be responsible for lost or stolen items and highly encourage customers to purchase insurance and have their item shipped in a manner that requires signature confirmation. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Also, please do not ask me to break any laws by marking your custom form as a gift.

Local pickup will have shipping cost refunded.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

I want you to be happy with your purchase and I try my best to carefully describe the items I am selling!
I will accept returns within five (5) days after buyer's receipt of purchase, less shipping cost. Buyer is responsible for returning item in original condition, postage paid . Refunds will be given for merchandise only after I recieved the returned item.
Sorry, food and special orders cannot be returned.

Additional

I offer free jewelry repair on any item purchased from me.* All you do is drop it in an envelope and send it to me. I will repair the piece and even pay to ship it back!

*This offer only applies to jewelry I have made and does not cover vintage pieces.

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